Loading... Please wait...
Categories
Categories
Categories
Categories



Smiley face

Smiley face Smiley face

FAQs

How Long you have been in business?

We have over 15 years of experience in the transportation business

 

Is your company registered with the Jamaica Tourist Board?

We are registered with all licensing authorities on the Island including the Jamaica Tourist Board and Transport Authority

 

Are your drivers professionally trained and certified?

Our drivers are all trained and certified by the Jamaica Tourist Board and the Tourism Product Development Company (TPDCo)

 

Are your drivers all fully vaccinated?

Our drivers are all fully vaccinated

 

Why types of vehicles are used for transporting passengers?

Our fleet of modern vehicles include luxury cars, mini-vans, buses , and luxury coaches, all very spacious and fully air-conditioned

 

What type of service do you offer?

We only offer private and personalized service in airport transfers from international airports Norman Manley and (MBJ)/Sangster to and from hotels, villas, Airbnb as well as private tours excursions to various attractions on the island.


Where are your services available? 

 

Our service is available to hotel guests and private home rental guests in the resort areas of Montego Bay, Kingston, Runaway Bay, Ocho Rios, Negril, Lucea, and Falmouth as well as to cruise ship passengers arriving in Montego Bay, Falmouth and Ocho Rios.

 

 

Do you do offer Shared Airport Transfer Service?

We offer only private and personalize service, not shared

 

How do we find you at the airport?

After exiting the customs hall, kindly proceed to the exit doorway leading to the TAXI STAND located to the right of the Currency Exchange booth. Once outside the terminal building you will be greeted by one of our representatives holding a sign saying “JAMAICA EXQUISITE TRANSFER & TOURS” “with your name also written on it.

 

How do we pay for our transfer?

You can pay for your transfer by using you PayPal account or your credit or debit card

 

What kind of currency to you take?

We only take US$ that can be paid online or at the airport

 

What is your cancelation policy?

Your purchase will initiate a reservation process. We will confirm with you via email within 1-2 business days. The cancellation fee will come into effect once you submit your reservation. If your purchase cannot be confirmed for any reason, we will fully refund your purchase without any additional charges.

All transfer and tour schedules are arranged ahead of time. Any person failing to appear on the day of departure shall not be refunded.

Cancellation Made Within

Cancellation Fee

2 days prior to arrival date
3-4 days prior to arrival date
5 days or more prior to arrival date

No refund
50% refund
Full refund


The Cancellation Fees listed here will apply to all reservations unless the tour or transfer booked has specific rates or fees listed under "Special Notes".

No refund shall be given for any portion of the tour or transfer unused by the customer, after departure of the tour or transfer (regardless of any possible reasons).

In most cases, reservations paid by Wire Transfer, Cash Deposit, Money Order/Traveler's Check/Cashier's Check, will be refunded via methods such as PayPal. For refunds processed by Wire Transfer, any associated Wire Transfer Fee will be deducted from the overall refund amount.

We will process your cancellation/refund request within 1-7 business days. Please note that we will NOT acknowledge voice mail or email cancellation.  Cancellation must be done via telephone with one of our customer service representatives.